Help Center
Our help center allows you to log your support calls in our helpdesk CRM system, allowing you to locate, update and communicate easily.
Service Desk
ONQU’s Jira Service desk is a central location where users can log and recognise incidents and tickets that have been raised and seek assistance with technical issues. It is often the first support line for users experiencing data platform-related problems. The Service Desk team provides initial support and routes more complex issues to the appropriate IT teams
Our service desk support covers a range of services to assist individuals or organisations with technical issues related to operating systems (Linux), Databases (click here) Application Servers (Apache/Weblogic) Virtualisation (Hyper V Oracle VM, VMware) on Cloud (AWS /Azure/ Oracle CI). This can include performance tuning, troubleshooting, maintenance, patching, and installation of various database systems and data platforms.
Log An Incident
Get in touch
Please contatct ONQU Support for a free, no obligation assessment.
